Academic Projects

Generational Communications Challenges in the Workplace

Demographic differences in communication styles can create workplace conflict and must therefore be taken into account in interactions between workers of different age groups.
This is the first time we’ve had four different generations at work in the workforce: Matures/Traditionalists (some have retired; the economic downturn with its impacts on home values, pensions and other retirement savings has force many back into the workforce), the Baby Boomers, Gen–X and Gen–Y. Each generation has its attitudes, behaviors, expectations, motivations and psychological triggers.

There are more pronounced differences between the generations today than there ever has been before. That’s simply because our world has changed so much in the last 50 to 80 years. – Claire Raines, author of Generations at Work

View the Power Point here


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